Our Services
We provide a seamless extension to your business and using an outsource solution enables you to turn the tap on and off as required.
We help our clients grow by increasing market knowledge, market presence and sales.
Qualified appointment setting and lead generation
Attaining qualified appointments with key decision makers - We know how to prospect for new business and penetrate new markets quickly.
Up selling - We focus on maximising growth for clients by qualifying satisfaction levels and promoting additional products or services.
Customer relationship marketing - Teleleads can look at customer attrition and loyalty or fact find into lapsed clients, with a view to re-building relationships, and winning back business.
Market research
Teleleads offer quantitative market research and can quickly and effectively provide an accurate picture of the market or potential market in question.
Having up to date and accurate market information provides the competitive edge, crucial to growing your business.
We cover:
- Concept testing
- Increasing brand awareness
- Customer satisfaction surveys
Data cleansing
Reaching the right organisations and people is crucial to any telemarketing campaign. Correct database sourcing is key. We provide a data cleansing service that ensures you will be talking to the right contacts within the right organisations ensuring your data is up to date and clean and a sound base for further campaigns and other sales and marketing activity.
Services include:
- Qualifying and cleaning your existing data to give you a more precise and effective prospect list.
- Generating new databases depending on client target criteria.
- Assisting with the purchase of data.
Event booking
When organising a corporate event whether a seminar, an evening event, a large conference or an exhibition, there is no better way to inform attendees than a telephone call.
We reach people you want to invite, confirm attendees prior to the event thus increasing the number of attendees, or to call to collect feedback after the event.
Direct mail and pre-emptive call and follow up
Direct mail campaigns can be an effective way of contacting potential customers to promote your product or service. However, qualification of data is vital to ensure it reaches the relevant contact. A pre-emptive call to create a database of relevant contacts will improve the success of a direct mail campaign.
A timely follow up call is an effective method to ensure results.
Telemarketing training and consultancy
Teleleads can assist organisations looking to set up their own internal team or to assist organisations that need a consultative, objective view of their in-house team.
Services include:
- Setting up your team
- Measuring and benchmarking
- Effective call monitoring
- Telesales training
Interim sales support
If you are faced with losing a member of your team, Teleleads interim sales service will cover the workload and work closely with your existing team to minimise disruption.
Reporting
We provide reports based on the client's requirements. We present findings by way of a summary report with statistical information and can use client databases.
We work in partnership with you, providing you with on-going feedback, and carefully monitor and measure the success of the project and make any necessary changes to maximise conversion rates.